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Christmas 2023 Deliveries for Western Australia

The current extreme weather and flooding have caused significant damage and closure of rail lines and major roads. This is continuing to disrupt and impact transport infrastructure and supply chains to and from Western Australia.

The Australian Government's National Emergency Management Agency has advised that while the transport system is slowly recovering, the current supply chain disruptions are likely to be ongoing until at least Christmas.

Therefore we need to make significant changes to pre-Christmas final lodgement dates for deliveries to and from WA.

Given this ongoing situation and the current delays, Australia Post have brought forward the recommended pre-Christmas final lodgement dates for Parcel Post deliveries by one week.

The new dates are as follows:

  • Deliveries to WA from the east coast of Australia: lodgement by 8 December
  • Deliveries to NSW from WA: lodgement by 6 December
  • Deliveries to VIC and QLD from WA: lodgement by 5 December

Christmas lodgement dates for sending to the rest of Australia

Australia Post are recommending all items are lodged by the following dates for delivery within Australia by Christmas:

  • Parcel Post: Friday 16 December*
  • Express Post: Wednesday 21 December*

Excluding Western Australia and Northern Territory

For more information on Christmas shipping, please see the following link.

Delivery within Australia

We offer two delivery methods. Please see below:

Australia Post standard shipping $8.00 (estimated 3-6 business days).

Australia Post express delivery $12.00 (estimated 1-2 business days).

Free Shipping 

To qualify for free shipping, please see the below order values:

Free Australia Post standard shipping on all orders over $35.00. 

Free Australia Post express delivery on all orders over $75.00.

To qualify for express delivery, your order must be placed prior to 12pm AEST Monday to Thursday and is subject to Startrack's Express Services terms and conditions. If placed after this time, your order will be processed the next business day (e.g. orders placed on Friday will be processed the following Monday).

We are unable to ship to PO Boxes or Parcel Lockers. Deliveries are conducted during business hours, Monday – Friday. Excludes weekends and public holidays. Transit times are estimated and may be affected by factors out of our control and may change without notice.

Will I receive a tracking number for my order? 

Yes, you will. To track your order, please enter the tracking number emailed to you here.

How long will my order take to arrive? 

Delivery times are estimated from the time your parcel is dispatched, not from when your order is placed. To check the expected time frame, please use the Australia Post calculator here – we ship from the Gold Coast (4220). 

Delivery outside of Australia

Australia Post Standard Delivery to New Zealand $15.00.

Australia Post Express Delivery to New Zealand $25.00.

Australia Post Standard Delivery to rest of the World $25.00.

Australia Post Express Delivery to rest of the World $35.00

*Please note some items are unable to be shipping internationally. These items include Fragrance and Candles. Customers will be contacted if there is something within their order that is not able to be shipped. 

Flammable items

Please note flammable items are restricted to Australia Post eParcel Standard Shipping.